FJH Consulting
Making Digital Simple
FJH Consulting Services
Customer Journey Audit and User Experience Review
A complete expert review of your digital experience - I can help you with simple tailored recommendations that you can start acting on straight away.
Digital Vision, Mission and Strategy
A simple digital vision, mission and strategy will ensure everyone is clear about what they are doing, why they are doing it and how they are going to do it - I can help you define this in an easy and straightforward way.
Customer Testing and Customer Insights
Putting the customer first is the primary principle of good user experience design - I can help you identify with your target customers by understanding what they need, what they want and the best way to help them.
Market Research and Competitor Benchmarking
In a crowded market, staying abreast and ahead of the competition is critical - I can monitor your competitors and ensure you keep your offer unique and relevant.
Proposition Development
Developing a new proposition can help you reach new customers or bring back lapsed customers to your products and services - I can help you define what your proposition should be and the best way to deliver it successfully.
Digital Coaching
Many small fast growing businesses lack specialist digital skills and experience - I can support and coach your current team and help them become more digitally empowered to deliver the results you need.
Digital Project Planning and Project Management
The devil is always in the detail - successful projects start with good planning and skilled project management. I can help with ensuring projects deliver the right results, stay on time and in budget.